Using Ajo Family
Ajo Family provides digital tools for trusted savings circles, group contributions, wallet activity, rotating payouts, member verification, notifications, and support workflows.
You must provide accurate information, keep your account secure, and use the service only for lawful savings, contribution, and community investment activities.
Account responsibility
You are responsible for activity that occurs under your account. Do not share your password, OTP, or other authentication details with another person.
Ajo Family may restrict, suspend, or close accounts that appear fraudulent, abusive, blocked by administrators, or inconsistent with these terms.
Groups and contributions
Each savings group may define its own member rules, contribution schedule, rotation order, payout expectations, and participation requirements. Members should review group details before joining or contributing.
Group visibility is provided to help members understand payment status and upcoming rotations. Members remain responsible for understanding their obligations to their group.
Payments and wallets
Wallet funding, withdrawals, payment processing, and payment status updates may depend on third-party payment providers, banking partners, network availability, and compliance checks.
Fees, limits, processing times, reversals, failed payments, and verification requirements may apply depending on the payment method and provider.
Verification and compliance
Ajo Family may require identity verification, KYC review, or other checks before certain account, wallet, group, or payout features are available.
You agree not to provide false identity information, use another person's account, avoid verification checks, or use Ajo Family for prohibited activity.
Support and disputes
Members can use support channels to report payment issues, group concerns, account access problems, or other service questions.
Ajo Family may review records, group activity, payment information, and admin actions to help resolve issues, but group agreements between members may remain the responsibility of the group.
Changes to the service
We may update features, policies, fees, integrations, or these terms as the product develops or as legal and operational needs change.
If you continue using Ajo Family after updates become effective, you accept the updated terms.
Contact
For questions about these Terms of Service, contact the Ajo Family support team through the official support details on this website or through the Ajo Family app.